CAVACs provide assistance to any person who has been the victim of a crime – whether it be through a gesture, threat or omission – committed in Québec against his or her person or property. The crime may take the form of taxing at school, threats, burglaries, harassment or assault.

The victim's immediate family or dependants are entitled to receive assistance from a CAVAC as well.

Witnesses to a crime are also entitled to receive assistance from a CAVAC, as in the case of an employee who has been traumatized by an armed robbery at work.

To receive assistance from a CAVAC, the crime does not need to have been reported to the authorities nor does the offender need to have been apprehended, tried and convicted.

To find out if the crime victims assistance centre can provide you with the help you need, please contact the centre nearest you.

CAVACs are guided by the definition of "victim" in the Declaration of Basic Principles of Justice for Victims of Crime and Abuse of Power adopted by the United Nations in November 1985. In the Declaration:

  • "Victims" means persons who, individually or collectively, have suffered harm, including physical or mental injury, emotional suffering, economic loss or substantial impairment of their fundamental rights, through acts or omissions that are in violation of criminal laws operative within Member States, including those laws proscribing criminal abuse of power.
  • A person may be considered a victim, under this Declaration, regardless of whether the perpetrator is identified, apprehended, prosecuted or convicted and regardless of the familial relationship between the perpetrator and the victim. The term "victim" also includes, where appropriate, the immediate family or dependants of the direct victim and persons who have suffered harm in intervening to assist victims in distress or to prevent victimization.
  • The provisions contained herein shall be applicable to all, without distinction of any kind, such as race, colour, sex, age, language, religion, nationality, political or other opinion, cultural beliefs or practices, property, birth or family status, ethnic or social origin, and disability.