All job opportunities are available to female or male applicants.

Available positions :

Are you interested in a career at the Centre d’aide aux victimes d’actes criminels de Montréal (CAVAC  - Montreal Crime Victims Assistance Centre)? See this section of our website (in French) for more information about the available positions.

Agent opportunities

If you wish to submit your application to work as an agent at the Centre d’aide aux victimes d’actes criminels de Montréal (CAVAC - Montreal Crime Victims Assistance Center), you may do so by sending a presentation letter and your resume by one of the following means:


Fax: 514 277-5780

You should know that your application will be considered only when an opportunity is available and that your documents will be kept for a 6-month period.

In your presentation letter, it might be appropriate to specify which of the CAVAC services your are applying to: the Current Services or the intervention and police referral service.

The Current Services

The current services are available in 6 different locations in Montreal. The agent must work 28 or 35 hours a week, from Monday to Friday.

Under the direction of the team supervisor, the main responsibilities consist of assisting persons who are victims of a criminal act in full respect of the philosophy and the procedures in place at the CAVAC. That means: meeting with the client at the office, providing the needed information, support and assistance, referring to other professionals if appropriate, and ensuring the follow-up of the case and file maintenance.


University diploma in criminology, social work, psychology, sexology or any related discipline.

2 years as a psychosocial agent.

Membership of a professional order, or entry in the register of vested rights. Knowledge of the problems and concerns encountered by the victims of criminal acts. Knowledge of the various area ressources and the judiciary system.

Languages, spoken and written
French and English
Any other language represents an asset.

The intervention and police referral service

The intervention and police referral service has been developed as a partnership with the Montréal police department. The service is available at any time of day or night, every day of the year. The service has full-time positions (weekdays) and part-time positions (weekends), with some on-call positions. For the on-call positions, prospective agents must state the times when they are available, and may be asked by the employer to replace permanent agents over the short or medium term, or to perform evening or night duty. Agents may be asked to go to the scene of a crime in the hours following the offence.

Under the immediate supervision of the team leader, the duties of agents mainly involve providing front-line services for victims of crime, their families, and witnesses, in the form of a brief and immediate intervention in line with CAVAC philosophy and procedures. On evening and night duty, agents document service calls made by police officers on behalf of crime victims, to allow the day team to provide suitable services.


Bachelor’s degree in the humanities (criminology, psychology, social work, sexology or related fields).

Two years’ experience in psychosocial intervention.

Other requirements/knowledge
Membership of a professional order, or entry in the register of vested rights. In-depth knowledge of issues connected with victims of crime; knowledge of public resources and community organizations; knowledge of the criminal court process.

Languages, spoken
French and English.
Other languages an advantage.