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About the Saguenay-Lac-Saint-Jean CAVAC

If you have been the victim of a crime, if a member of your immediate family has been the victim of a crime, if you have witnessed an assault, a break and enter or some other crime, the Saguenay–Lac-Saint-Jean CAVAC staff can help you overcome the physical, psychological and social consequences of the victimization, and assist you in obtaining compensation for the harm you have suffered. Services are offered across the region.

Chicoutimi Service Point
100, rue Racine Est, bureau 300
Chicoutimi (Québec)  G7H 1R1

  • 1 877 543-9695(Toll free)
  • 418 543-9695
  • 418 543-5289 (fax)

Alma Service Point
725, rue Harvey Ouest, local 104
Alma (Québec) G8B 1P5

  • 1 888 662-3339 (Toll free)
  • 418 662-3339

Roberval Service Point
750, boul. Saint-Joseph, salle RC.01B
Roberval (Québec) G8H 2L5

  • 1 866 440-2226 (Toll free)
  • 418 275-2226

Chibougamau Service Point
860, 3e Rue, local RC27
Chibougamau (Québec) G8P 1P9

  • 1 866 748-8188 (Toll free)
  • 418 748-8188

Opitciwan Service Point
23, rue Amiskw
C.P. 81
Opitciwan (Québec) G0W 3B0

  • 819 974-1149

Opening hours are from 8:30 a.m. to 12 p.m. and from 1 p.m. to 4:30 p.m., Monday to Friday.

You may also contact the CAVAC by e-mail at

See our complaint handling policy

News from the CAVAC

Justice Québec